Privacy & Cookies Policy

Privacy Policy

Last updated: June 15, 2025

1. Information We Collect

We collect information to provide better services to our users:

Personal Information

• Account Information: Username, email address, password
• Profile Information: Display name, avatar, game preferences
• Verification Information: Age verification data when required

Gameplay Information

• Game Data: Matches played, scores, achievements, virtual currency balance
• Interaction Data: Chat messages, friend lists, reports
• Technical Data: Device information, IP address, browser type

Payment Information

• Transaction Data: Purchase history, virtual currency transactions
• Payment Method: Processed securely by our payment providers

2. How We Use Your Information

We use the information we collect for the following purposes:

Purpose	Information Used	Legal Basis
Provide Game Services	Account data, gameplay data	Contractual necessity
Improve User Experience	Usage data, technical data	Legitimate interest
Prevent Fraud & Abuse	All data categories	Legal obligation
Communicate with You	Contact information	Consent or legitimate interest

3. Information Sharing

We do not sell your personal information. We may share information with:

• Service Providers: Payment processors, cloud hosting services
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale

4. Data Security

We implement appropriate security measures to protect your information:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and monitoring
• Access controls and authentication mechanisms
• Secure development practices

5. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Update inaccurate or incomplete information
• Deletion: Request deletion of your personal data
• Restriction: Limit how we use your information
• Portability: Receive your data in a machine-readable format
• Objection: Object to certain processing activities

6. Data Retention

We retain your information only as long as necessary:

• Active Accounts: Until account deletion request
• Financial Records: 7 years for legal compliance
• Gameplay Data: 3 years for analytics and support
• Backup Data: 30 days after account deletion

7. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children's Privacy

Our services are not directed to children under the age of 13 (or 16 in the EU). We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this policy from time to time. We will notify you of any material changes via email or in-app notification.

10. Contact Us

If you have questions about this privacy policy or your data:

• Email: Privacy@WhotLudo.com
• Data Protection Officer: dpo@WhotLudo.com